PRIVACY POLICY

Privacy Policy for Ride Wake and Surf Company

Effective Date: January 1, 2020

Ride Wake and Surf Company (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website at www.ridelkn.com, you agree to the terms of this Privacy Policy.

  1. Information We Collect 

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, mailing address, phone number, payment details (credit card information), and other similar data.
  • Mobile Information: If you choose to access our site via mobile devices, we may collect mobile-specific information, including but not limited to mobile numbers, device information, or mobile activity.

 

  1. Use of Your Information 

We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders, promotions, and new product offerings.
  • To provide customer support and respond to inquiries.
  • To improve our website, products, and services.
  • To send marketing and promotional communications (if you have opted in to receive them).

 

  1. Mobile Information

Your mobile information, including but not limited to mobile numbers or text messaging originator opt-in data, will never be shared with any third parties or affiliates for marketing or promotional purposes.

  1. Information Sharing

We will not share, sell, or rent your personal information to third parties for marketing purposes. However, we may share your personal information with third-party subcontractors and service providers in order to fulfill our business operations. These third parties are strictly prohibited from using your information for any purpose other than to support services such as customer service, order fulfillment, payment processing, and shipping.

  1. Third-Party Subcontractors

We may engage third-party companies to perform functions on our behalf, such as:

  • Payment processing
  • Shipping and delivery
  • Customer service
    These third-party subcontractors will have access to your personal information only as necessary to perform their functions, and they are obligated not to disclose or use it for any other purpose.

 

  1. Cookies and Tracking Technologies 

We may use cookies, web beacons, and similar technologies to enhance your experience on our website. These technologies allow us to collect certain information about your activities on our website, such as browsing patterns, shopping preferences, and interactions. You can control the use of cookies through your browser settings.

 

  1. Data Security

We implement industry-standard security measures to protect your personal information. However, please note that no method of transmission over the Internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

 

  1. Your Rights and Choices

You have the right to:

  • Access, update, or correct your personal information.
  • Opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in the email or contacting us at info@ridelkn.com.
  • Request the deletion of your personal data, subject to applicable laws and regulations.

 

  1. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be reflected on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

 

Ride Wake and Surf Company
114 Bowfin Circle, Mooresville, NC 28117
Phone: 704.775.3775
Email: info@ridelkn.com